FAQ

How does it go?

The experience starts right in your living room: after you book, we’ll send you a FREE bonus—an experience guideand a video, which can help you prepare even better. Once you take a seat in the prepared cockpit with an instructor, the main experience time you have booked begins. Another bonus during the main experience is a 15-minute session (available on request) for accompanying guests: either a flight on Microsoft Flight Simulator 2020 on an Xbox Series X, or a virtual vacation in VR (Meta Quest 3) with self-service controls. After the experience, we’ll give you a tour of our center and gradually show you all of our professional simulators. If any of them are in operation, you can take a look inside through the dedicated viewing window. For experiences on the Formula 1 and Racing Special simulators, an instructor is available, or—by prior arrangement—a professional instructor, Jan Charouz.

Can I bring a guests?

Yes, for experience vouchers you may bring up to three spectators with you; however, only the gift recipient may pilot/drive. The only exception is the submarine experience, where up to four people can take part in different roles. Last Minute offers and multi-person courses do not include spectators in the price. Spectator tickets (except for courses) above the allowed limit can be purchased on site, subject to capacity, for CZK 190 per person. Taking turns in the cockpit is allowed for accompanying guests only with a surcharge of CZK 490 per each additional person taking turns, due to the discounted pricing of longer single-person experiences and the increased wear and tear on the simulators when multiple people rotate.

What is the ideal session length?

It depends on how deep you want to go and how much you’d like to try. A cockpit time of 90–120 minutes is absolutely manageable and gives you the best TOP experience. What’s more, with the 120-minute option you can agree an individual date and time with us upon request. However, the best-selling option is 60 minutes, because it lets you repeat landings with civilian aircraft, or enjoy an air-to-air dogfight in the F-16 or F/A-18 fighter simulator. Racing simulators typically include two tracks and two cars, plus more time to improve your lap times and gain experience. Choose according to your possibilities, because you can always extend the experience during booking by paying the price difference.

Do I need any previous experience?

Absolutely not — our instructor will be with you for the entire experience and will explain everything you need to successfully master each phase of the simulation, even if you don’t review the materials we send you in advance. However, for more complex simulators such as the Boeing 737NG, Airbus A320, F-16 Fighting Falcon, and F/A-18 Hornet, we do recommend an individual pre-flight briefing for CZK 970 / 30 minutes, so you can fully enjoy your main experience.

Can I exchange the voucher for another one?

 Yes, you can. The best option is to purchase a universal experience voucher, allowing the recipient to choose their preferred simulator. However, if you’ve already selected a specific experience, you can exchange it for another when making a reservation online, paying any price difference if necessary.

What about the validity of the voucher, the reservation date and the cancellation of the experience?

The voucher is valid for 6–12 months and can be extended in our online booking system for CZK 670. For expired vouchers, you need to contact us by email to arrange an extension, which costs CZK 970. The gift recipient chooses the date and time during the voucher’s validity period in the online booking system. You can cancel your booking free of charge no later than 72 hours before the experience starts. Otherwise, you can use a 50% discount to purchase a new voucher, provided you do so within one week of the original booking date.

Will I be piloting alone or with an instructor?

Yes, you’ll pilot as much as you’re capable of! However, our instructor will always be there to assist you as needed to ensure you fully enjoy the experience.

Will I share my experience with someone else?

No, all experiences are private, reserved exclusively for the voucher recipient and their guests. No one will interrupt your time in the cockpit with our instructor.

Are there any minimum age and height requirements for the applicant?

Our simulators are suitable—and therefore recommended—for guests from 12 years of age and 150 cm in height, due to the complexity of the experience and the ergonomics of an adult cockpit. They are also designed for adults with a body weight of up to 120 kg. However, we also have extensive experience with younger children, for whom the new CPT B737NG mini simulator is ideal and can be purchased as an add-on to the main experience.

Is the trainer fully moving "full-motion-simulator"?

Yes, we have two motion simulators: The Racing Special 5DOF (5 degrees of freedom: heave, pitch, roll, longitudinal and lateral movement). A 4DOF motion fighter jet simulator (F-16 / F/A-18) in VR using the new Pimax Crystal Super headset. Among our non-motion simulators with large-scale projection that still create a very convincing sense of movement are the Boeing 737NG, Airbus A320, Cessna 172, F-16 Fighting Falcon, and F/A-18 Hornet in mixed reality with Somnium VR1, as well as Formula 1 and U-BOAT. Professional fighter jet simulators are generally not built on motion platforms due to the high G-forces involved.